Warm heart,cool head

102. The project team regrettably informed the director that, due to unexpected obstacle, the presentation would not be ready ____ November 25.

a) before
d) within

- before 와 within 모두 시간이나 장소 앞에 쓰이는 부사.
- before...이전에,  within...이내에(범위)

★ 특정 날짜가 언급되었기 때문에 답 : before



104. Call center workers are trained to ____ customer requests and complaints in accordance with company procedure and policy.

a) inform
b) arrive
c) stand
d) address


- address : 1. 연설하다   ★2. (문제)다루다, 처리하다


118. The clinic's newsletter is emailed to patients ____ a week to update them on recent medical news and special services offered at the clinic.

a) all
b) every
c) once

★ a week 이므로 답 : once
    every가 답이기 위해선 week이 되어야 함. (every week, every year...)



145. You described in your complaint that the options panel on your copier ____ the choices you have made but does not make the right number of copier or use paper of the correct size.

a) displaying
b) to display
c) display
d) displays

128. Even though Janice has already been to a football game ____, this will be the first time she has watched from a VIP box.

a) once
b) ago
c) ever


 - ever : 어떤 행위를 하는지 또는 했는지의 여부 등 행위의 유무에 관해서 말하는 부사.

            ★ 평서문의 현재 완료형에서는 잘 쓰이지 않음. (always가 일반적)

            [의문문]Have you ever seen...?   [부정문]not ever(=never)

- once : 이전에, ★ 한 때 (a once famous doctor...한 때 유명했던 의사)
 


129. Mr. Bigg is being awards for developing the overseas office and ____ drawing local clientele.

a) effective
b) effectively
c) more effective
d) most effective

 - ★ 동명사는 명사적 성격도 있고 동사적 성격도 있으므로(동시 x)형용사와 부사의 수식을 받을 수 있다. 보통 부사가 앞에 옴.


139. If your vacuum cleaner malfunctions, our service representatives will exchange it with ____ or offer you in-store credit.

a) other
b) another
c) each other


150. The food industry is eagerly awaiting the Food Industry Professionals Conference ____ next week.

a) opened
b) will open
c) opening
d) have opened